When looking to implement a quality improvement initiative within a healthcare practice, there’s no need to re-invent the wheel. Below is a list of of best practices.
AMA Steps Forward Team-Based Care Module: This collection of AMA’s STEPS Forward® toolkits offer proven strategies on how to implement team-based care to save time, redistribute and share responsibilities with your team, and allow you to provide better and more timely care.
The Weitzman Institute’s “Upskilling” Program: Recognizing the great value and importance of ancillary professionals, the Weitzman Institute provides various upskilling education efforts specifically geared towards MAs and CHWs. This is done to support this segment of the workforce in enhancing their performance and competencies, and also setting them up for professional advancement within the field.
AHRQ’s White Paper Creating Patient-Centered Team-Based Primary Care: This paper proposes a conceptual framework for the integration of team-based care and patient-centered care in primary care settings, as well as offers some practical strategies to support the implementation of patient-centered team-based primary care.
IHI’s various team-based care webinars, sessions, and papers: A great collection of resources for optimizing team-based primary care.
ACP’s Team-Based Care Toolkit: This toolkit shares best practices and real-life examples of successful team-based clinical care models that include internal medicine physicians working with Nurse Practitioners (NPs) and Physician Assistants (PAs) and other members of the clinical care team.
The Primary Care Collaborative: The Primary Care Collaborative (PCC) is a not-for-profit multi-stakeholder membership organization dedicated to advancing an effective and efficient health system built on a strong foundation of primary care and the patient-centered medical home.
Intent-based leadership International: Intent-Based Leadership is a system of language and practices which challenges traditional leadership models and creates leaders at all levels, helping organizations to transform how they work and how they make decisions.
Dr. Bob Badgett’s Living Systematic Review of the Effect of Participation in Quality Improvement Projects: This paper examines burnout related to implementing a quality improvement project, as well as effective ways to structure a quality improvement project for optimal results with minimal provider burnout.
Bob Badgett and Julia Emberson’s “Table of Contrasts”: This project is a meta-narrative summary of positive deviance and similar studies that give qualitative contrasts of individual clinicians or clinical sites who are positive deviants in a process or outcome measure, compared to individuals or sites that are not ‘bright spots’.
For more information on how to assess and develop a workflow, check out these resources:
Agency for Healthcare Research and Quality (AHRQ) Clinical Workflow Toolkit
Using a Clinical Workflow Analysis to Enhance eHealth Implementation Planning
Clinical Workflow Analysis, Process Redesign, and Quality Improvement
Factors related to a patient’s Social Determinants of Health (SDoH) can play a role as big, often times bigger, than the clinic care they receive. In order to determine the patient’s needs, an SDoH screening tool may be required. They are many available, with some being a better fit in certain settings than others. Click here to see a comparative list of many of the available SDoH screening tools.